SWITCHlan Trouble Tickets

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Ticket 20180112_2

Ticket Number: 20180112_2Ticket State: CLOSED
Ticket Opened: 2018-01-12 13:36Ticket Closed: 2018-02-02 07:38
Ticket Description: Scheduled interruption of SBB fibers in Chambrelin
Scheduled Starttime: 2018-02-02 00:30:00Scheduled Endtime: 2018-02-02 04:00:00

Problem Description:

There is maintenance by SBB/CFF in Chambrelin.
This will interrupt two fibers rented by SWTICH between Neuchâtel and Delémont.
One of these fibers is used by SWITCH in bidir mode for the backbone link to Delémont.
The other fiber is used by HE-ARC in bidir mode for their regional network.
While there is redundancy for all network services provided by SWITCH - some of the services of HE-ARC will be interrupted.

Affected:

From 2018-02-02 00:38 until 2018-02-02 03:09
Impact: Total loss of connectivity
Service: darkfiber
Sites: HEARC-NE-DEL

From 2018-02-02 00:38 until 2018-02-02 03:09
Impact: no more redundancy
Service: P2P/OPN
Sites: HEARCNE-HEARCDEL-ne1-del2, HESSO-DEL


For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.