SWITCHlan Trouble Tickets

Transparency is very important to us. We therefore publish all trouble tickets about issues that have an impact on our customers. We show both currently open tickets as well as all closed tickets.

Ticket 20180117_1

Ticket Number: 20180117_1Ticket State: CLOSED
Ticket Opened: 2018-01-17 17:26Ticket Closed: 2018-02-21 05:11
Ticket Description: Scheduled interruption of fiber link Geneva/Cern - Orbe - Fribourg (21.2.2018)
Scheduled Starttime: 2018-02-01 00:00:00Scheduled Endtime: 2018-02-01 06:00:00

Problem Description:

Due to imminent construction work, groupe-e has to move a fiber cable in Estavayer on February 1, 2018. Our fiber link Cern - Orbe - Fribourg will be interrupted during the work between 00:00 and 06:00. Thanks to the availability of redundant fiber routes, no service impacts are expected.

Actions:


2018-02-21 05:05
Both fibers reconnected with slightly increased attenuation (+0.8/+0.5dB). Link restored.

2018-02-21 00:01
Start of maintenance, fibers cut.

2018-02-01 15:51
February 21 has been defined as new date for the intervention.

2018-02-01 07:41
The maintenance was cancelled due to heavy wind.


For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.