SWITCHlan Trouble Tickets

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Ticket 20071204_2

Ticket Number: 20071204_2Ticket State: CLOSED
Ticket Opened: 2007-12-04 14:02Ticket Closed: 2007-12-04 14:33
Ticket Description: Router at UniSG crashed

Problem Description:

2007-12-04 11:05
Our router swiSG2 at UniSG crashed.
Network access of UniSG is interrupted.
There is no impact for other sites.

Affected:

From 2007-12-04 11:05 until 2007-12-04 12:34
Impact: Total loss of connectivity
Sites/Services: UNISG


Actions:


2007-12-04 14:11
No reason for the crash can be found.

2007-12-04 12:20
SWITCH logged in via out-of-band access. The router was crashed and in ROMMON. After booting the router seems to work normaly again.

2007-12-04 11:40
UniSG informed SWITCH about the problem.


For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.