SWITCHlan Trouble Tickets

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Ticket 20180508_1

Ticket Number: 20180508_1Ticket State: CLOSED
Ticket Opened: 2018-05-08 16:20Ticket Closed: 2018-05-18 14:01
Ticket Description: Scheduled Router Upgrade swiGE2
Scheduled Starttime: 2018-05-17 09:00:00Scheduled Endtime: 2018-05-17 11:00:00

Problem Description:

Our router swiGE2, located at UniGE, will be upgraded.
During the scheduled time frame, the router will be down for approximately 30min.
All traffic will be routed over alternative paths.

Affected:

From 2018-05-17 11:55 until 2018-05-18 10:37
Impact: no more redundancy
Service: P2P/OPN
Sites: EPFL-CBT-el2-ge2


From 2018-05-17 11:55 until 2018-05-17 12:10
Impact: no more redundancy
Service: network access
Sites: skyguide, UNIGE, WBCSD


From 2018-05-17 11:55 until 2018-05-17 12:03
Impact: no more redundancy
Service: P2P/OPN
Sites: HESSO-EIC


Actions:


2018-05-17 14:00
Upgrade completed.

2018-05-15 17:35
The upgrade could not be completed as planned due to a conflicting fiber issue. None of the impacts were in effect.
A new time window for the upgrade is scheduled for Thursday, 09:00 until 11:00

2018-05-09 09:13
Update affected organisations. (ECAL was erroneously listed)


For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.