|Ticket Number:||20090626_1||Ticket State:||CLOSED|
|Ticket Opened:||2009-06-26 09:00||Ticket Closed:||2009-06-29 11:08|
|Ticket Description:||DWDM amplifier outage in Zuerich|
Problem Description:An optical amplifier located at SWITCH-PoP "UZH" is out of service since today 08:35. Therefore some backbone links Zuerich->Geneva are unavailable. However alternative paths are available and no service degradation is expected.
Cause of this outage the site HFT-SO has lost one of its two backbone uplinks.
Affected:From 2009-06-26 08:35 until 2009-06-26 10:25
Impact: no more redundancy
No more outages or errors have been observed within the last 72 hours. Closing ticket.
The amplifier at UZH has been replaced and all links are operational again. The redundancy for HFT-SO is restored.
SWITCH staff and our partner Deltanet AG are already underway in order to replace the defective part.
For all questions about this ticket, please send mail to firstname.lastname@example.org
or call +41 44 268 15 30.