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Ticket 20090718_1

Ticket Number: 20090718_1Ticket State: CLOSED
Ticket Opened: 2009-07-18 23:19Ticket Closed: 2009-07-20 17:19
Ticket Description: DWDM link Neuch√Ętel-Zurich down

Problem Description:

The Gigabit Ethernet DWDM link between our routers swiNE2 at the University of Neuchatel and swiZH2 at the University of Zurich went down this morning.

Affected:

From 2009-07-18 02:08:52 until undefined
Impact: no impact
Sites/Services: UNINE

Some routes (between Neuch√Ętel and the Zurich area) have changed, but there is still redundancy for all sites.

Actions:


2009-07-20 16:30
Traffic is flowing normally again. The transceiver in Olten (an intermediate node of faulty link) had lost part of its configuration.

2009-07-20 14:30
We realize that some problems with that link remain. No traffic is flowing though all interfaces are up and no involved modules report any errors.

2009-07-20 10:42
Problem solved by a cold start of the transceiver module at UniNE.


For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.