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Ticket 20090819_1

Ticket Number: 20090819_1Ticket State: CLOSED
Ticket Opened: 2009-08-19 08:32Ticket Closed: 2009-08-20 12:46
Ticket Description: Emergency maintenance on the fiber link to EHL
Scheduled Starttime: Scheduled Endtime:

Problem Description:

Vaud Telecom informs us about an emergency maintenance on their fiber cable near Villars-Ste-Croix, scheduled for tonight August 19, 2009, starting at 18:00. A splicing box with several hundred fibers needs to be replaced which will take several hours. During the maintenance, EHL will experience a total loss of connectivity, as a redundant fiber path is not yet available.

Affected:

From 2009-08-19 18:16 until 2009-08-19 22:01
Impact: Total loss of connectivity
Sites/Services: EHL


Actions:


2009-08-20 12:46
No problems have been observed during the last 14 hours. Ticket closed.

2009-08-19 22:01
Both links restored and running error-free. EHL is reachable normally again. The ticket will remain open as long as splicing work on the cable continues.

2009-08-19 18:16
Links from EHL to UNIL and EPFL go down. EHL unreachable.


For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.