SWITCHlan Trouble Tickets

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Ticket 20090825_1

Ticket Number: 20090825_1Ticket State: CLOSED
Ticket Opened: 2009-08-25 07:17Ticket Closed: 2009-08-25 08:34
Ticket Description: PFT not reachable

Problem Description:

2009-08-25 06:30-06:55
PFT lost Network access. Both routers PFT1 and PFT2 were not reachable.
A power outage or an unannounced maintenance may have caused a shutdown of the routers.

Affected:

From 2009-08-25 06:30 until 2009-08-25 06:30
Impact: Total loss of connectivity
Sites/Services: PFT


Actions:


2009-08-25 08:35
In the context of scheduled maintenance of the power supply at PFT location - the routers had been switched off.

2009-08-25 06:55
PFT1 and PFT2 are up again.
The reason for the interruption is still unknown


For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.