SWITCHlan Trouble Tickets

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Ticket 20091224_1

Ticket Number: 20091224_1Ticket State: CLOSED
Ticket Opened: 2009-12-24 08:25Ticket Closed: 2011-06-07 09:54
Ticket Description: network access to EESP down

Problem Description:

2009-12-24 08:10
Our router at swiESP2 in Lausanne is not reachable. The reason is unknown so far.

Affected:

From 2009-12-24 08:10 until 11:07
Impact: Total loss of connectivity
Sites/Services: HES-SO EESP


Actions:


2009-12-24 18:20
EESP informed about a crash of their UPS.

2009-12-24 12:15
The router of EESP is up.

2009-12-24 11:30
The router of SWITCH swiESP2 is up again.
The access router of EESP is still down.


For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.