SWITCHlan Trouble Tickets

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Ticket 20100217_2

Ticket Number: 20100217_2Ticket State: CLOSED
Ticket Opened: 2010-02-17 22:17Ticket Closed: 2010-02-18 07:11
Ticket Description: Access to EHL down

Problem Description:

2010-02-17 21:48
swiEHL2 is not reachable anymore.
There is a problem with the electrical power supply at EHL.

Affected:

From 2010-02-17 21:48 until 2010-02-17 23:08
Impact: Total loss of connectivity
Sites/Services: EHL


From 2010-02-17 21:48 until 2010-02-17 23:08
Impact: no more redundancy
Sites/Services: HES-SO AVP, HES-SO EESP


Actions:


2010-02-17 23:08
The SWTICH router swiEHL2 is up again. The site is reachable again.

2010-02-17 22:50
EHL was contacted by phone. There is a problem with the electrical power supply at EHL. The duration is unknown yet.

2010-02-17 22:14
SBB NMC informed about the problem by phone

2010-02-17 22:10
Nagios Alarm acknowledged


For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.