SWITCHlan Trouble Tickets

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Ticket 20110912_1

Ticket Number: 20110912_1Ticket State: CLOSED
Ticket Opened: 2011-09-12 08:23Ticket Closed: 2011-10-05 10:35
Ticket Description: Equinix and Telia down

Problem Description:

A 10GE linecard on swiIX1 failed. Therefore all peerings at Equinix and the uplink to Telia are down. Traffic will be rerouted over other upstream provider.

Affected:

From 2011-10-04 14:00 until 2011-10-04 14:10
Impact: no more redundancy
Service: network access
Sites: IBMlabZH, WSL


From 2011-09-11 08:33 until 2011-09-12 10:41
Impact: no more redundancy
Service: network access
Sites: WSL

From 2011-09-11 08:33 until 2011-09-12 10:41
Impact: no more redundancy
Service: network access
Sites: IBMlabZH


Actions:


2011-10-04 14:00
Temporary linecard has been removed, linecard with DFC has been now installed. This caused a short interruption of all 10 GE Links on the linecard.

2011-09-12 10:41
The 10GE linecard has been replaced and the router's software upgraded. All links are restored and normally operational.


For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.