SWITCHlan Trouble Tickets

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Ticket 20111019_1

Ticket Number: 20111019_1Ticket State: CLOSED
Ticket Opened: 2011-10-19 13:24Ticket Closed: 2011-10-19 13:24
Ticket Description: Outage swiBUL2

Problem Description:

Our router in Bulle, swiBUL2, stopped forwarding traffic for unknown reason. All traffic from and to the router was affected.
After a reboot, it is now working again normally.

Affected:

From 2011-10-19 12:36 until 2011-10-19 13:00
Impact: Total loss of connectivity
Service: network access
Sites: LRG, LRG-BUL


Actions:


2011-10-19 12:49
Called Roman Banz / Laureate.
Roman, confirmed that connectivity is broken and did a manual power-cycle on the device.


For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.