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Ticket 20111111_1

Ticket Number: 20111111_1Ticket State: CLOSED
Ticket Opened: 2011-11-11 10:20Ticket Closed: 2011-11-15 11:08
Ticket Description: Router swiYV2 crashed

Problem Description:

The router swiYV2 crashed on 6. November with a software-forced reload at 17:18.
This lead to an outage for about 6 minutes of the internet connectivity of HEIG-VD.

Affected:

From 2011-11-06 17:18 until 2011-11-06 17:24
Impact: no more redundancy
Service: network access
Sites: HES-SO EESP


From 2011-11-06 17:18 until 2011-11-06 17:24
Impact: Total loss of connectivity
Service: network access
Sites: HEIG-VD


Actions:


2011-11-10 10:26
Documentation of the crash.
Cisco IOS Software Version 12.2(33)SXI6 will be replaced by Version 12.2(33)SXI8 at next reboot.


For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.