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Ticket 20111129_1

Ticket Number: 20111129_1Ticket State: CLOSED
Ticket Opened: 2011-11-29 10:05Ticket Closed: 2011-11-29 15:19
Ticket Description: Scheduled measurements between Kreuzlingen and Konstanz
Scheduled Starttime: 2011-11-29 13:00:00Scheduled Endtime: 2011-11-29 17:00:00

Problem Description:

The Stadtwerke Konstanz are going to do some measurements on the link between the Uni Konstanz and the PHTG in Kreuzlingen in order to troubleshoot and improve the attenuation between Kreuzlingen and Konstanz. During the time mentioned, the link to BelWue will be down multiple times.

Affected:

From 2011-11-29 13:00 until 2011-11-29 15:09
Impact: Total loss of connectivity
Service: network access
Sites: BELWUE


Actions:


2011-11-29 15:19
Measurements completed. Attenuation between Kreuzlingen and Konstanz is good on both fibers. Problem traced down to the inhouse cabling at Uni Konstanz. Fiber #2 has about 10 dB additional attenuation compared to fiber #1. Belwue will check with Uni Konstanz.


For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.