SWITCHlan Trouble Tickets

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Ticket 20120110_1

Ticket Number: 20120110_1Ticket State: CLOSED
Ticket Opened: 2012-01-10 08:25Ticket Closed: 2012-01-10 10:04
Ticket Description: NTB not reachable

Problem Description:

NTB is currently not reachable.
There is no indication of a problem with the SWITCH router swiBU2.
There is probably a problem with the firewall at NTB.


From 2012-01-10 08:00 until undefined
Impact: Total loss of connectivity
Service: network access
Sites: NTB


2012-01-10 10:00
NTB had to replace the firewall hardware.

2012-01-10 09:43
NTB called SWITCH and informed about the problem.

For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.