SWITCHlan Trouble Tickets

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Ticket 20120202_1

Ticket Number: 20120202_1Ticket State: CLOSED
Ticket Opened: 2012-02-02 09:16Ticket Closed: 2012-02-03 14:00
Ticket Description: Links ZH2-GR2, ZH2-NE2, ZH2-CE3 down

Problem Description:

The links Links ZH2-GR2, ZH2-NE2, ZH2-CE3 went down at 03:10 last due to a fiber break between Brugg and Turgi. All traffic is rerouted over alternate paths.


From 2012-02-02 03:10 until 2012-02-03 13:50
Impact: no more redundancy
Service: network access
Sites: HFT-SO


2012-02-03 13:50
The fiber cut has been repaired. All links are up again.

2012-02-03 11:02
SBB informed us that they need to insert 200 m of cable as they run out of reserve. Due to the extremely low temperatures this needed longer preparation. They expect the new cable to be in place at about 17 o'clock today.

2012-02-02 10:00
SBB confirmed a fiber break between Brugg and Turgi

For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.