SWITCHlan Trouble Tickets

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Ticket 20070505_1

Ticket Number: 20070505_1Ticket State: CLOSED
Ticket Opened: 2007-05-05 20:41Ticket Closed: 2007-05-08 11:17
Ticket Description: W├Ądenswil WAFH1 not reachable

Problem Description:

05.05.07 20:40
Waedenswil router rtrWAFH1 not reachable since 16:30.

Affected:

From 2007-5-5 16:35 until 2007-05-05 22:30
Impact: Total loss of connectivity
Sites/Services: HSW


Actions:


2007-05-05 22:36
Cablecom called - the problem is solved.
An ATM switch (Cisco LS1010) lost their default route via OSPF.
HSW is reachable again.

2007-05-05 20:40
SWITCH informed Cablecom helpdesk about the interruption.


For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.