SWITCHlan Trouble Tickets

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Ticket 20131126_2

Ticket Number: 20131126_2Ticket State: CLOSED
Ticket Opened: 2013-11-26 12:12Ticket Closed: 2013-11-26 12:50
Ticket Description: Links to swiGR2 interrupted

Problem Description:

Both links to swiGR2 have gone down at 12:00.
Internet Access to HFTM thus is interrupted.
Reason is being investigated.

Affected:

From 2013-11-26 12:00 until 2013-11-26 12:35
Impact: Total loss of connectivity
Service: network access
Sites: HFTM

Actions:


2013-11-26 12:47
There was planned fiber maintenance by the local fiber provider GAG in Grenchen.
HFTM has been informed by GAG in advance.


For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.