|Ticket Number:||20131223_1||Ticket State:||CLOSED|
|Ticket Opened:||2013-12-23 08:08||Ticket Closed:||2014-01-06 07:42|
|Ticket Description:||Scheduled maintenance IMD core switch|
|Scheduled Starttime:||2013-12-23 08:00:00||Scheduled Endtime:||2013-12-23 12:00:00|
Problem Description:IMD is doing some maintenance on their Core Switch this morning from 8h00 to 1200, so their internet Gateways will be unavailable during this maintenance window, please ignore alarms during that time.
Affected:From 2013-12-23 08:00 until 2013-12-23 12:00
Impact: Total loss of connectivity
Service: network access
For all questions about this ticket, please send mail to firstname.lastname@example.org
or call +41 44 268 15 30.