SWITCHlan Trouble Tickets

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Ticket 20140110_1

Ticket Number: 20140110_1Ticket State: CLOSED
Ticket Opened: 2014-01-10 11:24Ticket Closed: 2014-01-15 21:34
Ticket Description: Scheduled memory upgrade swiKR2
Scheduled Starttime: 2014-01-15 18:00:00Scheduled Endtime: 2014-01-15 19:00:00

Problem Description:

We need to upgrade the memory of swiKR2.
Thus we will shut down KR2 between 18:00 and 19:00 on Wednesday, January 15th 2014 for around 15 minutes. During this downtime of swiKR2, PHTG and BELWUE will be disconnected from SWITCHlan.

Additionally, we will interrupt the link from swiKR2 to swiFHSG1 to perform OTDR measurements. Traffic will be re-routed via alternative paths.

Affected:

From 2014-01-15 18:00 until 2014-01-15 19:00
Impact: Total loss of connectivity
Service: network access
Sites: BELWUE


From 2014-01-15 18:00 until 2014-01-15 19:00
Impact: Total loss of connectivity
Service: network access
Sites: PHTG

Actions:


2014-01-15 18:14
Router is back online, all connections restored.

2014-01-15 18:07
Shut down router for memory upgrade


For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.