SWITCHlan Trouble Tickets

Transparency is very important to us. We therefore publish all trouble tickets about issues that have an impact on our customers. We show both currently open tickets as well as all closed tickets.

Ticket 20140224_1

Ticket Number: 20140224_1Ticket State: CLOSED
Ticket Opened: 2014-02-24 14:17Ticket Closed: 2014-02-26 10:08
Ticket Description: Scheduled interruption of eastern ring at link Davos-Sils
Scheduled Starttime: 2014-02-25 11:00:00Scheduled Endtime: 2014-02-25 14:30:00

Problem Description:

Maintenance work is needed on the link Davos-Sils. A hardware change is considered essential to provide for better link properties and lower bit error rate.
The physical link will be interrupted only for a few minutes, during which some sites will be left without redundancy.
However network access will NOT be affected for ANY site.
All traffic will automatically be rerouted to backup routes.

Affected:

From 2014-02-25 11:46 until 2014-02-25 11:47
Impact: no more redundancy
Service: network access
Sites: PMOD, SLF


From 2014-02-25 11:46 until 2014-02-25 11:47
Impact: no more redundancy
Service: P2P/OPN
Sites: WSL-SLF-wsl1-slf2, WSL-SLF-wsl2-slf1


Actions:


2014-02-26 10:08
The maintenance work was successfully completed, with an interruption of 1 minute at 11:46am. Network access was not affected for any site.


For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.