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Ticket 20070802_1

Ticket Number: 20070802_1Ticket State: CLOSED
Ticket Opened: 2007-08-02 11:26Ticket Closed: 2007-08-02 16:48
Ticket Description: University of Geneva not reachable

Problem Description:

The university of Geneva is not reachable since 11:01.

Affected:

From 2007-08-02 11:01
Impact: no more redundancy
Sites/Services: Skyguide


From 2007-08-02 11:01 until undefined
Impact: Total loss of connectivity
Sites/Services: UNIGE


Actions:


2007-08-02 16:49
Information of University Geneva:
The reason for the outage was a power cut due to a heavy storm.

2007-08-02 12:07
Our router equipment comes up again.
Internet traffic is flowing normally.
Still no information from UNIGE though.

2007-08-02 11:04
Trying to reach someone from UNIGE. We suspect a power failure.


For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.