SWITCHlan Trouble Tickets

Transparency is very important to us. We therefore publish all trouble tickets about issues that have an impact on our customers. We show both currently open tickets as well as all closed tickets.

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Number State test Opened Description
20170724_1 CLOSED 2017-07-24 13:52:00 Scheduled fiber maintenance RhB (Aug 16/17)
20090617_1 CLOSED 2009-06-17 15:54:00 Scheduled emergency maintenance on Global Crossing links
20111006_1 CLOSED 2011-10-06 13:10:00 Scheduled interruption of SBB fiber Ne-LaCdeF
20131021_1 CLOSED 2013-10-21 13:03:00 Scheduled interruption of SBB fibers PHZH-ZHWIN
20151029_1 CLOSED 2015-10-29 10:25:00 Scheduled maintenance of optical equipment Neuchâtel-Yverdon
20170726_1 CLOSED 2017-07-26 14:03:00 Scheduled software upgrade swiEZ3
20090618_1 CLOSED 2009-06-18 10:55:00 Scheduled maintenance at DWDMlight node at CERN
20111014_1 CLOSED 2011-10-14 10:12:00 Link EZ2-HO2 down
20131029_1 CLOSED 2013-10-29 12:57:00 Scheduled Interruption of eastern ring
20151102_1 CLOSED 2015-11-02 11:23:00 Scheduled maintenance work on SWITCHlan backbone Geneva - Zürich
20170726_2 CLOSED 2017-07-26 17:04:00 swiEZ3 crashed in preparation for software upgrade
20090626_1 CLOSED 2009-06-26 09:00:00 DWDM amplifier outage in Zuerich
20131030_1 CLOSED 2013-10-30 14:38:00 Scheduled interruption of eastern ring in Manno
20151102_2 CLOSED 2015-11-02 15:20:00 Scheduled interruption of fibers at ETHZ
20170728_1 CLOSED 2017-07-28 10:50:00 Interruption of our link Fribourg - Bern
20090702_1 CLOSED 2009-07-02 17:47:00 Outage UZH, PZH
20111019_1 CLOSED 2011-10-19 13:24:00 Outage swiBUL2
20131126_1 CLOSED 2013-11-26 09:25:00 Scheduled interruption of fibers to Jungfraujoch
20151102_3 CLOSED 2015-11-02 16:10:00 Scheduled interruption of SBB fibers in Turgi
20170812_1 CLOSED 2017-08-12 09:07:00 power outage UniLI