• Collaboration & E-Learning
• Online Lectures
• Virtual Meetings
• Digital learning library
• E-learning Community
• Learning Management System
• Send an SMS/Fax
  • For Students
  • For Universities
  • FAQs
  • Contact
• NetNews

FAQs

What does the SWITCHsms service cost?

a) SMS

b) Fax
CHF 1.40 per e-mail

c) Pager
Same cost structure as for SMSs. The numbers of SMSs and pager messages are added together.

Where can I find support?
If you find that something is apparently not working, it is helpful to begin by contacting your local postmaster. They can then get in touch with the SWITCH postmaster if the problem turns out not to be a local one.

Is it possible to send replies to the sender?
No, that is not possible at present.

Is it possible to request a confirmation of receipt?
No, that is not possible at present.

Is SWITCH a provider?
No, but SWITCH does make functions similar to those of providers available to the Swiss universities, such as network connections.

What are the possible causes of the "SWITCHsms" item appearing in grey in the web-SMS menu?

• The user does not possess a valid AAI account. You must apply for one at your home university.
• Your home university has not registered for the use of SWITCHsms.
 

What happens if SWITCH suspects that excessive numbers of e-mails are being sent out in an uncontrolled manner?
If SWITCH suspects any abuse of the service through excessive numbers of e-mails being sent out in an uncontrolled manner, it has the right to suspend the SMS service for the university concerned and to ask the local postmaster to look into possible causes.

Does SWITCH deliver the e-mails itself?
No, SWITCH forwards the e-mails to a provider called IP Plus, which then delivers the messages.