SWITCHlan Trouble Tickets

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Ticket 20080625_1

Ticket Number: 20080625_1Ticket State: CLOSED
Ticket Opened: 2008-06-25 10:45Ticket Closed: 2009-05-19 16:33
Ticket Description: Power supply 2 of swiIX1 failed

Problem Description:

Since Jun 25 2008 10:25 the backbone router swiIX1.switch.ch is operating on one power supply. Power supply 2 output failed. (power convertor failure 0xF)


From 2008-06-25 10:25 until 2008-06-25 13:55
Impact: no impact
Sites/Services: IBM


2008-06-25 13:55
The problem has been identified and fixed. During the installation of a fiber patch cable performed by Equinix staff, one power cable of swiIX1 was unplugged to improve the cable routing and it has been let disconnected after the installation was completed. The power supply was not replaced. Closing ticket.

2008-06-25 11:00
Spare power supply found and ready to be installed at Equinix Zurich shortly

For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.