SWITCHlan Trouble Tickets

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Ticket 20210916_1

Ticket Number: 20210916_1Ticket State: CLOSED
Ticket Opened: 2021-09-16 17:39Ticket Closed: 2021-09-21 09:59
Ticket Description: Scheduled emergency maintenance on NYC-PAR transatlantic link
Scheduled Starttime: 2021-09-18 02:00:00Scheduled Endtime: 2021-09-18 11:00:00

Problem Description:

GEANT ticket: 2021091634004919
The circuit provider has announced an emergency maintenance in the above
window to perform fiber splicing. Outages are expected, therefore the entire
window is reserved.


From 2021-09-18 02:00 until 2021-09-18 11:00
Impact: Total loss of connectivity
Service: P2P/OPN


2021-09-21 10:00
This maintenance has now been completed. NMS reports no outstanding issues. The ticket will be closed.

All times are in local Swiss time CET / CEST.
For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.