SWITCHlan Trouble Tickets

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Ticket 20210920_1

Ticket Number: 20210920_1Ticket State: CLOSED
Ticket Opened: 2021-09-20 16:47Ticket Closed: 2021-09-22 07:10
Ticket Description: Scheduled Emergency maintenance NYC-PAR-LEASEDSPA (20.09.2021)
Scheduled Starttime: 2021-09-20 16:00:00Scheduled Endtime: 2021-09-20 19:00:00

Problem Description:

GEANT Ticket: 2021092034004796
> The circuit provider has announced an emergency maintenance in the above
> window to troubleshoot current issues between Paris and New York. Outages are
> expected during the entire emergency maintenance window.
Earliest Start: 20/09/2021 16:00 (UTC)
Latest Finish: 20/09/2021 19:00 (UTC)


From 2021-09-20 16:00 until 2021-09-20 19:00
Impact: Total loss of connectivity
Service: P2P/OPN


2021-09-21 17:48
This maintenance has now been completed. GEANT NMS reports no outstanding issues.

All times are in local Swiss time CET / CEST.
For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.