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Ticket 20211005_1

Ticket Number: 20211005_1Ticket State: CLOSED
Ticket Opened: 2021-10-05 14:13Ticket Closed: 2021-10-07 06:30
Ticket Description: Scheduled software upgrade swiBU1 (7.10.2021)
Scheduled Starttime: 2021-10-07 06:00:00Scheduled Endtime: 2021-10-07 07:00:00

Problem Description:

We will upgrade the software of our router swiBU1 on Thursday between 6:00 and 7:00.
Traffic will be re-routed over alternative paths.
The duration of the upgrade is estimated at about 30 minutes however the whole time window is reserved.


From 2021-10-07 06:00 until 2021-10-07 07:00
Impact: Total loss of connectivity
Service: P2P/OPN
Sites: NTB-Waldau-bu1-go2

From 2021-10-07 06:00 until 2021-10-07 07:00
Impact: no more redundancy
Service: network access/OPN OST
Sites: NTB


2021-10-07 06:30
Router back online, all services restored

2021-10-07 06:00
Router reloaded for software upgrade

All times are in local Swiss time CET / CEST.
For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.