|Ticket Number:||20211005_1||Ticket State:||CLOSED|
|Ticket Opened:||2021-10-05 14:13||Ticket Closed:||2021-10-07 06:30|
|Ticket Description:||Scheduled software upgrade swiBU1 (7.10.2021)|
|Scheduled Starttime:||2021-10-07 06:00:00||Scheduled Endtime:||2021-10-07 07:00:00|
Problem Description:We will upgrade the software of our router swiBU1 on Thursday between 6:00 and 7:00.
Traffic will be re-routed over alternative paths.
The duration of the upgrade is estimated at about 30 minutes however the whole time window is reserved.
Affected:From 2021-10-07 06:00 until 2021-10-07 07:00
Impact: Total loss of connectivity
From 2021-10-07 06:00 until 2021-10-07 07:00
Impact: no more redundancy
Service: network access/OPN OST
Router back online, all services restored
Router reloaded for software upgrade
All times are in local Swiss time CET / CEST.
For all questions about this ticket, please send mail to firstname.lastname@example.org
or call +41 44 268 15 30.