SWITCHlan Trouble Tickets

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Ticket 20211005_4

Ticket Number: 20211005_4Ticket State: CLOSED
Ticket Opened: 2021-10-05 16:28Ticket Closed: 2021-10-12 06:27
Ticket Description: Scheduled software upgrade swiCAW2 (12.10.2021)
Scheduled Starttime: 2021-10-12 06:00:00Scheduled Endtime: 2021-10-12 07:00:00

Problem Description:

We will upgrade the software of our router swiCAW2 next Tuesday between 6:00 and 7:00.
The duration of the upgrade is estimated at 30 minutes however the whole time window is reserved.


From 2021-10-12 06:00 until 2021-10-12 07:00
Impact: Total loss of connectivity
Service: P2P/OPN
Sites: WSL-CAD-wsl2-caw2


2021-10-12 06:28
Router back online, all services restored

2021-10-12 06:00
Reload router for software upgrade

All times are in local Swiss time CET / CEST.
For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.