|Ticket Number:||20090819_1||Ticket State:||CLOSED|
|Ticket Opened:||2009-08-19 08:32||Ticket Closed:||2009-08-20 12:46|
|Ticket Description:||Emergency maintenance on the fiber link to EHL|
|Scheduled Starttime:||Scheduled Endtime:|
Problem Description:Vaud Telecom informs us about an emergency maintenance on their fiber cable near Villars-Ste-Croix, scheduled for tonight August 19, 2009, starting at 18:00. A splicing box with several hundred fibers needs to be replaced which will take several hours. During the maintenance, EHL will experience a total loss of connectivity, as a redundant fiber path is not yet available.
Affected:From 2009-08-19 18:16 until 2009-08-19 22:01
Impact: Total loss of connectivity
No problems have been observed during the last 14 hours. Ticket closed.
Both links restored and running error-free. EHL is reachable normally again. The ticket will remain open as long as splicing work on the cable continues.
Links from EHL to UNIL and EPFL go down. EHL unreachable.
For all questions about this ticket, please send mail to firstname.lastname@example.org
or call +41 44 268 15 30.