SWITCHlan Trouble Tickets

Transparency is very important to us. We therefore publish all trouble tickets about issues that have an impact on our customers. We show both currently open tickets as well as all closed tickets.

Ticket 20100226_1

Ticket Number: 20100226_1Ticket State: CLOSED
Ticket Opened: 2010-02-26 07:08Ticket Closed: 2010-02-26 08:01
Ticket Description: Both EoMPLS tunnels WSL-SLF are down (only at WSL)

Problem Description:

Both EoMPLS tunnel interfaces on swiWSL1 (g1/2) and swiWSL2 (g1/28) respectively went down on Feb 26 01:04:13. According to WSL IT Davos, the reason was a faulty configuration at WSL/SLF. Both tunnels came back up at Feb 26 07:20:49.


From 2010-02-26 01:04 until 2010-02-26 07:20
Impact: Partial loss of connectivity
Sites/Services: SLF, WSL


2010-02-26 08:01
Daniel Schneuwly informed SWITCH NOC that the outage was caused by a configuration error at WSL/SLF.

2010-02-26 07:20
Both interfaces came back up again at Feb 26 07:20:49. No further information is available yet.

For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.