Ticket 20111014_1

Ticket Number:	20111014_1	Ticket State:	CLOSED
Ticket Opened:	2011-10-14 10:12	Ticket Closed:	2011-10-14 10:57
Ticket Description:	Link EZ2-HO2 down

Problem Description:

The link between Zurich and Horw (EZ2-HO2) was down from 13.10.2011 22:10 until 14.10.2011 02:05. The reason is unknown. All traffic was rerouted over backup path.

Affected:

From 2011-10-13 22:10 until 2011-10-14 02:05
Impact: no more redundancy
Service: network access
Sites: HSLU

Actions:

2011-10-14 10:58
HSLU staff contacted the fiber provider EWL. They confirmed a fiber cut between Rössligasse and Zentralstrasse. All services are back to normal.

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For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.