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Ticket 20131227_1

Ticket Number: 20131227_1Ticket State: CLOSED
Ticket Opened: 2013-12-27 08:06Ticket Closed: 2013-12-27 12:50
Ticket Description: Interruption of links LG-AG

Problem Description:

There is an interruption of all DWDM links between Lugano and Arth-Goldau.
The reason is unknown yet.
IP traffic is automatically rerouted to backup path.
CBF link CNAF-GRIDKA-LHCOPN-001 is interrupted.


From 2013-12-27 07:41 until 2013-12-27 12:22
Impact: Total loss of connectivity
Service: P2P/OPN


2013-12-27 12:53
Deltanet replaced the amplifier.
All links are back to normal.

2013-12-27 09:32
It seems like an amplifier in Rodi-Fiesse has a problem.
A remote reset didn't help.
Deltanet is informed - they will replace the amplifier today.

For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.