External Services
For certain tasks the SWITCH edu-ID service relies on commercial companies that offer specialized services. In order to work and achieve their goals, these services need some data.
Find below a list of these external services, for what edu-ID relies on them and what data they may receive if you use certain features of SWITCH edu-ID:
| Service | Company | Usage Description | Data that service receives |
| Bouncer | Bouncer Ltd, PL | Passively verify e-mail address of user. Purpose: Determine if an e-mail address is still working or if it should be deleted |
Bouncer receives e-mail addresses that it then tries to verify. It reports if e-mail messages are likely to be deliverable to this address or not. |
| Pingen | Pingen GmbH, CH | Send postal letter with token to user. Purpose: Verify postal address of user |
Pingen receives the recipients name and postal address to send a letter to. The letter typically contains a random-generated one-time password that is used to verify the address of the recipients. |
| SMS Gateway | Mocopay GmbH, DE Clickatell, US (backup) |
Send SMS text messages |
The SMS gateway receives the receiver's phone number to send the text message to as well as the message itself. The message consist typically of a random-generated one-time code. |
| Site 24x7 | ZOHO Corp |
Monitor edu-ID service status and send notifications for announced and non-announced downtimes. Display status overview on edu-ID Website. |
The monitoring service receives anonymous server and service status information. Optionally, any person may subscribe to notifications sent by email. |