All students and staff of participating organisations can use eduroam, consult the list of participants to find out if your organisation is a part of the eduroam federation.
There are different ways how eduroam can be installed and configured on a device, depending on the operating system (Windows, Android, iOS). The correct approach is typically documented by your organisation, please consult these instructions first. The following instructions should therefore be considered as a general guidance only and might not work for everybody.
The eduroam team publishes an app called geteduroam for Windows, Android and iOS devices. This app simplifies the installation of an eduroam profile and guarantees that the network access is secure and tamper-proofed.
Do not uninstall the 'geteduroam' app as this will delete the eduroam profile and remove your ability to connect to eduroam!
Not working for devices running Android. The eduroamCAT app is deprecated and should not be used anymore. Download the geteduroam app (Option 1) instead.
If the geteduroam app is not working correctly for your device and use case, you might be able to fetch an eduroam profile directly from the CAT website.
eduroam not working for you?
If eduroam has been working for you in the past, first check if other visitors at your site are also having issues. If so, there might be a more general problem at this location.
If eduroam works for other visitors, the website of your university is the first place to consult. All organisations provide documentation on how you can setup eduroam on your device. If you have no success with those instructions, you might want to get directly in contact with the support desk at your university. In your ticket, always mention