SWITCHlan Trouble Tickets

Transparency is very important to us. We therefore publish all trouble tickets about issues that have an impact on our customers. We show both currently open tickets as well as all closed tickets.

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Number State Opened Description
20200525_1 OPEN 2020-05-25 11:27:00 Scheduled software upgrade swiBLU2
20200523_1 OPEN 2020-05-23 15:34:00 fiber interruption FHSG - UniSG
20200518_2 OPEN 2020-05-18 15:02:00 Scheduled interrupton UPC fiber Gossau - EMPA-SG (10.06.2020)
20200518_1 OPEN 2020-05-18 10:58:00 fiber link to EHL down
20200513_1 OPEN 2020-05-13 16:22:00 Scheduled interruption of fiber KL-WI (09.06.2020)
20200511_1 OPEN 2020-05-11 16:05:00 Scheduled maintenance of customers power supply
20200504_1 OPEN 2020-05-04 07:33:00 Scheduled fiber interruption euNetworks BA-EZ (30./31.05.2020)
20200331_1 OPEN 2020-03-31 17:36:00 Scheduled maintenance in St.Gallen-Winkeln (12.6.2020)
20200306_1 OPEN 2020-03-06 18:44:00 Scheduled maintenance in Bellach (22/23.8 and 23/24.8.2020)
20200220_3 OPEN 2020-02-20 17:40:00 Scheduled maintenance in Clarens (5.6.2020)
20200220_2 OPEN 2020-02-20 16:27:00 Scheduled maintenance in Rivaz (12.6.2020)
20200429_1 CLOSED 2020-04-29 07:26:00 Scheduled brief interruptions of some backbone links
20200420_2 CLOSED 2020-04-20 13:27:00 Scheduled fiber interruption Klosters-Davos (07./08.05.2020)
20200420_1 CLOSED 2020-04-20 13:21:00 SNM loss of network connectivity
20200416_1 CLOSED 2020-04-16 14:44:00 Fiber cut in Basel
20200409_1 CLOSED 2020-04-09 09:02:00 Scheduled Emergency Maintenance swiEZ3
20200408_1 CLOSED 2020-04-08 10:18:00 Transatlantic 100G link from London to WIX down (8.04.2020)
20200330_1 CLOSED 2020-03-30 17:10:00 Scheduled router migration in Geneva
20200320_2 CLOSED 2020-03-20 18:20:00 Loss of power at Changins
20200320_1 CLOSED 2020-03-20 12:39:00 Scheduled GEANT maintenance in Paris (23.3.2020)