SWITCHlan Trouble Tickets

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Ticket 20160902_1

Ticket Number: 20160902_1Ticket State: CLOSED
Ticket Opened: 2016-09-02 11:50Ticket Closed: 2016-09-05 09:21
Ticket Description: Access links to Meteo Swiss down
Scheduled Starttime: 2016-09-05 09:25:00Scheduled Endtime: 2016-09-05 09:25:00

Problem Description:

The access links of the secondary Meteo Swiss access in Kloten were down on Friday, September 2nd between 09:44 and 09:51, and the primary access links were down between 11:34 and 15:04.
Traffic was re-routed via the redundant connections.
It was later confirmed that this was a scheduled firmware upgrade of equipment at MeteoSwiss.


From 2016-09-02 11:34 until 2016-09-02 15:04
Impact: no more redundancy
Service: network access

From 2016-09-02 09:44 until 2016-09-02 09:51
Impact: no more redundancy
Service: network access


2016-09-05 09:20
Meteo Swiss informed us that this was a planned firmware upgrade.

For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.