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Ticket 20161108_1

Ticket Number: 20161108_1Ticket State: CLOSED
Ticket Opened: 2016-11-08 11:30Ticket Closed: 2016-11-10 16:32
Ticket Description: Backup BGP session to HUG down

Problem Description:

The backup BGP session to HUG is down.
We also can't ping the neighbor router. Maybe outage of HUG backup router?

Nov 7 11:04:36.287: %BGP-3-NOTIFICATION: sent to neighbor 4/0 (hold time expired) 0 bytes
Nov 7 11:04:36.287: %BGP-5-NBR_RESET: Neighbor reset (BGP Notification sent)
Nov 7 11:04:37.071: %BGP-5-ADJCHANGE: neighbor Down BGP Notification sent
Nov 7 11:04:37.071: %BGP_SESSION-5-ADJCHANGE: neighbor IPv4 Unicast topology base removed from session BGP Notification sent


From 2016-11-07 11:04 until undefined
Impact: no more redundancy
Service: network access
Sites: UNIGE (HUG)


2016-11-09 13:58
The session is back up again. Reason unknown.

Nov 9 13:57:55.606: %BGP-5-ADJCHANGE: neighbor Up

For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.