|Ticket Number:||20170411_3||Ticket State:||CLOSED|
|Ticket Opened:||2017-04-11 17:19||Ticket Closed:||2017-04-13 12:21|
|Ticket Description:||Scheduled software upgrade swiWSL1|
|Scheduled Starttime:||2017-04-12 19:00:00||Scheduled Endtime:||2017-04-12 21:00:00|
Problem Description:Due to security and bug fixes we will upgrade the software of our router swiWSL1 on Wednesday, April 12th between 19:00 and 21:00.
No outage for Internet or OPN access of WSL is expected because it only affects the backup access.
However redundancy is obviously reduced during the downtime of the router when upgrading.
The duration of the upgrade is estimated at around 20 minutes.
Affected:From 2017-04-12 19:07 until 2017-04-12 19:24
Impact: Total loss of connectivity
From 2017-04-12 19:07 until 2017-04-12 19:24
Impact: no more redundancy
Service: network access
swiWSL1 back online with new software, all services restored
swiWSL1 shutdown for upgrade
For all questions about this ticket, please send mail to firstname.lastname@example.org
or call +41 44 268 15 30.