SWITCHlan Trouble Tickets

Transparency is very important to us. We therefore publish all trouble tickets about issues that have an impact on our customers. We show both currently open tickets as well as all closed tickets.

Ticket 20170515_1

Ticket Number: 20170515_1Ticket State: CLOSED
Ticket Opened: 2017-05-15 09:06Ticket Closed: 2017-05-18 12:45
Ticket Description: Power outage Uniklinik Balgrist

Problem Description:

On Saturday between 19:50 and 20:45, the Uniklinik Balgrist lost their SWITCHlan access. We suspect a power outage in the Zurich area to be responsible for this outage.


From 2017-05-13 19:50 until 2017-05-13 20:45
Impact: Total loss of connectivity
Service: network access
Sites: UKB

For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.