SWITCHlan Trouble Tickets

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Ticket 20170911_1

Ticket Number: 20170911_1Ticket State: CLOSED
Ticket Opened: 2017-09-11 13:28Ticket Closed: 2017-10-12 11:03
Ticket Description: Scheduled fiber maintenance between Bern and Biel
Scheduled Starttime: 2017-10-12 00:45:00Scheduled Endtime: 2017-10-12 06:00:00

Problem Description:

Due to construction work on the perimeter of the Tiefenau RBS tunnel portal, SBB has to carry out cable switching. This will interrupt the cable for several hours.


From 2017-10-12 00:45 until 2017-10-12 06:00
Impact: Total loss of connectivity
Service: darkfiber
Sites: Bern_Biel


2017-10-12 11:03
This fiber link is used by BFH. It's not possible for us to test it.
But as we didn't get any info from BFH about a problem we conclude the maintenance has been finished successfully.

2017-10-09 12:59
The maintenance window has been moved a few hours.

For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.