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Ticket 20190111_1

Ticket Number: 20190111_1Ticket State: CLOSED
Ticket Opened: 2019-01-11 09:58Ticket Closed: 2019-01-24 11:53
Ticket Description: Scheduled maintenance on GEANT links
Scheduled Starttime: 2019-01-19 04:00:00Scheduled Endtime: 2019-01-19 11:00:00

Problem Description:

There will be a maintenance on the transatlantic GEANT link from London to Washington, affecting service ID L2VPN-RKAU-INDIANAPOLIS and accordingly Link IDs:

L2VPN-RKAU-INDIANAPOLIS
L2VPN-RMUE-INDIANAPOLIS

Service will be interrupted for 3 hours due to fiber maintenance.
Original GEANT tickets below.


GÉANT Ticket: 2019011534000274
Originator No: CHG0034418
Type: Maintenance::Planned
Status: Open

Description: [lon] PM, LON-WIX-ANA-100G LL, Internet2

Earliest Start: 19/01/2019 03:00 (UTC)
Latest Finish: 19/01/2019 10:00 (UTC)
Ticket Open: 15/01/2019 11:36 (UTC)
Ticket Close: (UTC)

AFFECTED SERVICES
-----------------
GEANT Open CC
lon-lon_GEANTOpen_CANARIE-QNREN_15024
lon-lon_GEANTOpen_Internet2-Netherlight_15034
lon-lon_GEANTOpen_Netherlight-WIX

GEANT Plus
lon-lon_SYNGENTA_JANET-INTERNET2_17052 ((JPNS00102))
lon-lon_GEANTOpen_INTERNET2-NETHERLIGHT_18073
gen-lon_MISC_SWITCH-INTERNET2_18045
lon-lon_LHC_Canarie-CERN_15014
ams-lon_GEANTOpen_NORDUNET-INTERNET2_17022
lon-lon2_GEANTOpen_INTERNET2-SINET_06002
lon-lon_MISC_GEANT-INTERNET2_9940169

IP Access
EUMET-JEUNO-LON-CLPK-16027 (WIX-WASH2-WASH2-VLAN-01547)

IP Peering - R&E
UK-Internet2
UK-CANARIE-4050
UK-WIX (GLOBAL-LOND-WIX-100GE-01601)
UK-RedCLARA-LON

L3 VPN
CANARIE LHCONE LON L3VPN

LATEST UPDATE
-------------
> The circuit provider has announced a planned maintenance in the above window
> to perform circuit maintenance. An outage of 3 hours is expected, however the
> entire window is reserved.
> Please note that this is rescheduled maintenance from 15/01/2019.



GÉANT Ticket: 2018123134000313
Originator No: CHG0034418
Type: Maintenance::Planned
Status: Open

Description: [lon] PM, LON-WIX-ANA-100G LL, Internet2

Earliest Start: 15/01/2019 03:00 (UTC)
Latest Finish: 15/01/2019 10:00 (UTC)
Ticket Open: 31/12/2018 13:29 (UTC)
Ticket Close: (UTC)

AFFECTED SERVICES
-----------------
GEANT Open CC:
lon-lon_GEANTOpen_CANARIE-QNREN_15024
lon-lon_GEANTOpen_Internet2-Netherlight_15034
lon-lon_GEANTOpen_Netherlight-WIX

GEANT Plus:
lon-lon_SYNGENTA_JANET-INTERNET2_17052 ((JPNS00102))
lon-lon_GEANTOpen_INTERNET2-NETHERLIGHT_18073
gen-lon_MISC_SWITCH-INTERNET2_18045
lon-lon_LHC_Canarie-CERN_15014
ams-lon_GEANTOpen_NORDUNET-INTERNET2_17022
lon-lon2_GEANTOpen_INTERNET2-SINET_06002
lon-lon_MISC_GEANT-INTERNET2_9940169

IP Access:
EUMET-JEUNO-LON-CLPK-16027 (WIX-WASH2-WASH2-VLAN-01547)

IP Peering - R&E:
UK-Internet2
UK-CANARIE-4050
UK-WIX (GLOBAL-LOND-WIX-100GE-01601)
UK-RedCLARA-LON

L3 VPN:
CANARIE LHCONE LON L3VPN

LATEST UPDATE
-------------
> The circuit provider has announced a planned maintenance in the above window
> to perform circuit maintenance. An outage of 3 hours is expected, however the
> entire window is reserved.

Affected:

From 2019-01-19 04:00 until 2019-01-19 11:00
Impact: Total loss of connectivity
Service: P2P/OPN
Sites: RKAU-INDIANAPOLIS


Actions:


2019-01-24 11:53
Maintenance complete according to GEANT. Closing Ticket.

2019-01-17 10:46
There will be additional maintenance one day later on January 20th. We'll open a separate ticket for this.

2019-01-15 12:44
Adding new GEANT ticket

2019-01-15 12:41
Maintenance has been postponed to January 19th, same hours.


For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.