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Ticket 20190116_1

Ticket Number: 20190116_1Ticket State: CLOSED
Ticket Opened: 2019-01-16 11:22Ticket Closed: 2019-02-28 09:51
Ticket Description: Scheduled fiber maintenance in Tavannes
Scheduled Starttime: 2019-02-27 23:00:00Scheduled Endtime: 2019-02-28 07:00:00

Problem Description:

CFF is relocating a fiber cable in Tavannes on February 28, 2019. We expect a downtime of 4..5 hours within the specified time window for non-redundant services.

Affected:

From 2019-02-28 00:02 until 2019-02-28 01:55
Impact: Total loss of connectivity
Service: darkfiber
Sites: HEARC-NE-DEL

From 2019-02-28 00:02 until 2019-02-28 01:55
Impact: no more redundancy
Service: P2P/OPN
Sites: HEARCNE-HEARCDEL-ne1-del2, HESSO-DEL

From 2019-02-28 00:02 until 2019-02-28 01:55
Impact: no more redundancy
Service: network access
Sites: HES-SO DEL

Actions:


2019-02-28 09:51
The fibers 1 and 2 of the in-house cable at Tavannes station has been crossed.
This affected only the fiber used by HE-ARC and only the colors added/droped in Tavannes.

2019-02-28 07:55
Maintenance has been accomplished.
The link is up and successfully tested.
Receive power of laser is about 0.3 dBm lower than before.



For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.