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Ticket 20190212_2

Ticket Number: 20190212_2Ticket State: CLOSED
Ticket Opened: 2019-02-12 10:38Ticket Closed: 2019-03-21 09:19
Ticket Description: Scheduled maintenance on GEANT transatlantic link
Scheduled Starttime: 2019-03-19 03:00:00Scheduled Endtime: 2019-03-19 11:00:00

Problem Description:

GEANT has announced planned maintenance on the transatlantic link between London and Washington. This affects Service ID L2VPN-RKAU-INDIANAPOLIS.

SWITCH Service ID: L2VPN-RKAU-INDIANAPOLIS consists of the following two Circuit-IDs:
L2VPN-RKAU-INDIANAPOLIS (subinterface on 10G access for L2 connection in Kaiseraugst)
L2VPN-RMUE-INDIANAPOLIS (subinterface on 10G access for L2 connection in Muenchenstein)

There will be an outage of about 3 hours within the maintenance window.
Please note there will also be an additional outage the day after, this is handled in a different ticket.

Original GEANT Ticket below.

G√ČANT Ticket: 2019020834000491
Originator No: CHG0035001
Type: Maintenance::Planned
Status: Open

Description: [lon] PM, LON-WIX-ANA-100G LL, Internet2

Earliest Start: 19/03/2019 02:00 (UTC)
Latest Finish: 19/03/2019 10:00 (UTC)
Ticket Open: 08/02/2019 12:51 (UTC)
Ticket Close: (UTC)

AFFECTED SERVICES
-----------------
GEANT Open CC:
lon-lon_GEANTOpen_CANARIE-QNREN_15024
lon-lon_GEANTOpen_Internet2-Netherlight_15034
lon-lon_GEANTOpen_Netherlight-WIX

GEANT Plus:
lon-lon_SYNGENTA_JANET-INTERNET2_17052 ((JPNS00102))
lon-lon_GEANTOpen_INTERNET2-NETHERLIGHT_18073
lon-lon_GEANTOPEN_INTERNET2-TENET_19004
gen-lon_MISC_SWITCH-INTERNET2_18045
lon-lon_LHC_Canarie-CERN_15014
lon-lon_MISC_GEANT-INTERNET2_9940169
ams-lon_GEANTOpen_NORDUNET-INTERNET2_17022
lon-lon_GEANTOPEN_HBKU-INTERNET2_190091
lon-lon2_GEANTOpen_INTERNET2-SINET_06002

IP Access:
EUMET-JEUNO-LON-CLPK-16027 (WIX-WASH2-WASH2-VLAN-01547)

IP Peering - R&E:
UK-Internet2
UK-WIX (GLOBAL-LOND-WIX-100GE-01601)
UK-CANARIE-4050
UK-RedCLARA-LON

L3 VPN:
CANARIE LHCONE LON L3VPN

LATEST UPDATE
-------------
> The circuit provider has announced a planned maintenance in the above window
> to perform essential maintenance. An outage of 3 hours is expected, however
> the entire window is reserved.

Affected:

From 2019-03-19 03:00 until 2019-03-19 11:00
Impact: Total loss of connectivity
Service: P2P/OPN
Sites: RKAU-INDIANAPOLIS


Actions:


2019-03-19 11:20
GEANT reports:
This maintenance has now been completed. NMS reports no outstanding issues. Closing ticket.

2019-03-06 10:36
start time has changed to one hour earlier


For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.