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Ticket 20190409_2

Ticket Number: 20190409_2Ticket State: CLOSED
Ticket Opened: 2019-04-09 16:19Ticket Closed: 2019-05-03 14:17
Ticket Description: Scheduled backup maintenance window on GEANT transatlantic link PAR-NYC
Scheduled Starttime: 2019-05-02 22:00:00Scheduled Endtime: 2019-05-03 06:00:00

Problem Description:

GEANT has announced a scheduled backup maintenance window on the 100G link from Paris to New York.

This affects the services SWITCH Service ID: L2VPN-RKAU-SANTACLARA as well as SYNGENTA-INTERNET2. An outage of 2 hours is expected on those services between May 2nd 22:00 and May 3rd 06:00 local time (CEST, UTC+2)

This is a backup maintenance window for the one planned on April 30th and will only be in effect in case that one is unsuccessful.

Original GEANT ticket below:

G√ČANT Ticket: 2019040934000584
Originator No: PE2019040428300
Type: Maintenance::Planned
Status: Open

Description: [par] PM, NYC-PAR-LeasedSpan, Global Cloud Exchange

Earliest Start: 02/05/2019 20:00 (UTC)
Latest Finish: 03/05/2019 04:00 (UTC)
Ticket Open: 09/04/2019 10:50 (UTC)
Ticket Close: (UTC)

AFFECTED SERVICES
-----------------
GEANT Plus
gen-par_MISC_SWITCH-INTERNET2_18046
par-par_MISC_GEANT-INTERNET2_9940539
fra-par_JAXA_DFN-SINET_14005
gen-nyc_Grid5000_Renater-SINET_07201
lon-par_ESnet-UbuntuNet_14020
ams-par_GEANTOpen_NORDUNET-INTERNET2_17008 (Netherlight: 5053VL_GEANT-NORDUNET(VLAN2023))
lon-nyc_OFELIA_Internet2-JANET_12002 (JANET ID: JPNS00035)
ams-bru_GTS_Belnet-iMinds_15008
bru-par_iMinds_Belnet-RNP_1505
gen-par_SYNGENTA_SWITCH-INTERNET2_17045
bru-par_GENI_Belnet-Internet2_13012_1-50
par-par_LSST_RENATER-INTERNET2_16005
ams-par_SINET-SD-WAN_SINET-SINET_17091
ams-par_SINET-SD-WAN_SINET-SINET_17090

IP Access
EUMET-JEUNO-PAR-DENV-16026 (I2-DENV-NEWY32AOA-VLAN-57967)
IP Peering - R&E
FR-SINET-207
FR-Internet2-102
FR-MANLAN (MAN-NEWY32AOA-PARIS-100GE-01667)
FR-TWAREN-221
FR-CANARIE-204
FR-ESnet-212
FR-RedCLARA
FR-CANARIE-205

L3 VPN
RNP peering-LHCONE VRF
CANARIE LHCONE PAR L3VPN
SINET LHCONE PAR L3VPN
ESNET LHCONE PAR L3VPN
Internet2 LHCONE PAR L3VPN

LATEST UPDATE
-------------
> The circuit provider has announced planned maintenance in the above window to
> perform network optimization. An outage of 2 hours is expected for unprotected
> services and protected services will be at risk only however, the entire
> window is reserved.
>
> This is a backup window for the maintenance listed under TT#2019040934000521


Affected:

From 2019-05-02 22:00 until 2019-05-03 06:00
Impact: Total loss of connectivity
Service: P2P/OPN
Sites: RKAU-SANTACLARA, SYNGENTA-INTERNET2


Actions:


2019-05-03 06:50
GEANT: This maintenance has now been completed. NMS reports no outstanding issues.
Closing ticket.


2019-04-29 08:37
The maintenance end time was wrong, it will end at 6:00 local time instead of 2:00.


For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.