|Ticket Number:||20190417_1||Ticket State:||CLOSED|
|Ticket Opened:||2019-04-17 10:19||Ticket Closed:||2019-05-02 18:29|
|Ticket Description:||Link flaps on the GEANT 100G transatlantic link LON-WIX|
Problem Description:We have received a notification from GEANT that the link from London to Washington flapped twice briefly around 9:55 CEST.
This might have affected service ID L2VPN-RKAU-INDIANAPOLIS and accordingly Link IDs:
Original GEANT ticket below:
GÉANT Ticket: 2019041734000194
Priority: Priority 2
Description: [lon] Multiple Services flapped DOWN
Incident Start: 17/04/2019 07:55 (UTC)
Incident End: (UTC)
Ticket Open: 17/04/2019 07:55 (UTC)
Ticket Close: (UTC)
IP Peering - R&E:
CANARIE LHCONE LON L3VPN
> Services briefly flapped twice before restoring. The concerned NOC has been
> contacted pending an RFO.
Affected:From 2019-04-17 09:55 until 2019-04-17 09:55
Impact: Total loss of connectivity
GEANT has been informed by the concerned NOC after further investigations no
reason for the outage could be identified. They confirmed that there was no
abnormal behaviour on their equipment during this time. This ticket will now
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