SWITCHlan Trouble Tickets

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Ticket 20190428_1

Ticket Number: 20190428_1Ticket State: CLOSED
Ticket Opened: 2019-04-28 12:46Ticket Closed: 2019-05-06 12:10
Ticket Description: swiLG1 losing all BGP sessions

Problem Description:

swiLG1 lost all BGP sessions for a few minutes. No obvious cause visible in the logs.
Backup access to CSCS was unavailable and transit traffic (through the router) might have been impacted. MeteoSwiss traffic to CSCS was apparently impacted as well.

Affected:

From 2019-04-28 12:34 until 2019-04-28 12:42
Impact: no more redundancy, partial loss of connectivity
Service: network access
Sites: CSCS


From 2019-04-28 12:34 until 2019-04-28 12:42
Impact: Partial loss of connectivity towards CSCS
Service: network access
Sites: METEOCH


Actions:


2019-05-06 12:10
Unfortunately we have not found a probable cause for this event. The issue has not re-appeared though.
Closing ticket.



For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.