SWITCHlan Trouble Tickets

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Ticket 20190502_1

Ticket Number: 20190502_1Ticket State: CLOSED
Ticket Opened: 2019-05-02 18:07Ticket Closed: 2019-06-14 04:45
Ticket Description: Scheduled maintenance on groupe-e fibers near Salavaux
Scheduled Starttime: 2019-06-14 00:01:00Scheduled Endtime: 2019-06-14 06:00:00

Problem Description:

Groupe-e hast to replace a fiber cable on a power line which has been partially damaged by gun shots. The maintenance is planned for the early hours of June 14, 2019. Thanks to backup routes, we do not expect any service impacts.

Actions:


2019-06-14 04:46
Call by provider at end of work; optical link parameters checked and confirmed to be good. Ticket closed.

2019-06-14 03:07
link is coming up

2019-06-14 00:07
Fibers cut, traffic rerouted through alternative routes.


For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.