|Ticket Number:||20190507_1||Ticket State:||CLOSED|
|Ticket Opened:||2019-05-07 09:23||Ticket Closed:||2019-06-18 08:51|
|Ticket Description:||Scheduled GEANT Geneva router upgrade impacting L2 links to Internet2 and JANET|
|Scheduled Starttime:||2019-06-12 18:00:00||Scheduled Endtime:||2019-06-12 20:00:00|
Problem Description:Scheduled software upgrade on the GEANT router in Geneva that terminates our L2 links to Internet2.
This affects the following SWITCH Service IDs:
An outage is expected on those services between June 12 18:00 and 20:00 local time (CEST, UTC+2).
Outage duration is expected to be around 5 minutes, but the whole window is to be considered at risk.
Original GEANT ticket id: 2019050634000739
Affected:From 2019-06-12 18:00 until 2019-06-12 20:00
Impact: Total loss of connectivity
Sites: RKAU-INDIANAPOLIS, RKAU-SANTACLARA, SYNGENTA-INTERNET2, SYNGENTA-JANET
Maintenance has been completed as scheduled, closing the ticket.
All times are in local Swiss time CET / CEST.
For all questions about this ticket, please send mail to firstname.lastname@example.org
or call +41 44 268 15 30.