|Ticket Number:||20190507_2||Ticket State:||CLOSED|
|Ticket Opened:||2019-05-07 09:33||Ticket Closed:||2019-06-18 08:53|
|Ticket Description:||Scheduled GEANT London router upgrade impacting L2 links to Internet2 and JANET|
|Scheduled Starttime:||2019-06-20 18:00:00||Scheduled Endtime:||2019-06-20 20:00:00|
Problem Description:Scheduled software upgrade on the GEANT router in London that terminates our L2 links to Internet2 and JANET.
This affects the following SWITCH Service IDs:
An outage is expected on those services between June 20 18:00 and 20:00 local time (CEST, UTC+2).
Outage duration is expected to be around 5 minutes, but the whole window is to be considered at risk.
Original GEANT ticket id: 2019050634000908
Affected:From 2019-06-20 18:00 until 2019-06-20 20:00
Impact: Total loss of connectivity
Sites: RKAU-INDIANAPOLIS, SYNGENTA-JANET
The maintenance has been cancelled, closing the ticket. A new ticket will be created once the maintenance is rescheduled.
For all questions about this ticket, please send mail to firstname.lastname@example.org
or call +41 44 268 15 30.