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Ticket 20190507_2

Ticket Number: 20190507_2Ticket State: CLOSED
Ticket Opened: 2019-05-07 09:33Ticket Closed: 2019-06-18 08:53
Ticket Description: Scheduled GEANT London router upgrade impacting L2 links to Internet2 and JANET
Scheduled Starttime: 2019-06-20 18:00:00Scheduled Endtime: 2019-06-20 20:00:00

Problem Description:

Scheduled software upgrade on the GEANT router in London that terminates our L2 links to Internet2 and JANET.

This affects the following SWITCH Service IDs:
L2VPN-RKAU-INDIANAPOLIS
SYNGENTA-JANET

An outage is expected on those services between June 20 18:00 and 20:00 local time (CEST, UTC+2).
Outage duration is expected to be around 5 minutes, but the whole window is to be considered at risk.

Original GEANT ticket id: 2019050634000908

Affected:

From 2019-06-20 18:00 until 2019-06-20 20:00
Impact: Total loss of connectivity
Service: P2P/OPN
Sites: RKAU-INDIANAPOLIS, SYNGENTA-JANET


Actions:


2019-06-18 08:54
The maintenance has been cancelled, closing the ticket. A new ticket will be created once the maintenance is rescheduled.


For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.